Your Privacy Is Our Responsibility
At betjili 99com, protecting your personal information is a priority. This policy explains in detail how your information is collected, how it is used, and what your rights are.
Important Notice: This privacy policy applies to all services and platforms of betjili 99com. Please read it carefully before using the site. This policy was last reviewed in June 2025. Any changes will be updated on this page.
Introduction and Scope of Application
betjili 99com is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy ("Policy") explains how betjili 99com collects, processes, stores, and protects the personal information of its users ("you" / "your").
This policy applies to our website, mobile application, and all associated digital services. By opening an account on betjili 99com or continuing to use our services, you are considered to have accepted the terms of this policy. To learn about the general terms of our services, please read the Terms and Conditions page, which describes in detail all rules governing your membership and use of our services.
betjili 99com does not offer membership to anyone under the age of 21. We assume that all users registered on our platform are aged 21 or above (21+). We do not knowingly collect information from any minor.
What Information Is Collected
2.1 Information You Provide Directly
When you register on betjili 99com or use our services, you provide the following information yourself:
- Full name and date of birth
- Mobile number and email address
- Residential address and nationality
- Documents required for identity verification (such as a National ID card)
- Payment-related information, such as bKash, Nagad, Rocket, or Upay account details
- Information provided when contacting our support team
2.2 Automatically Collected Information
Some information is collected automatically while using the platform:
- IP address and device identification information
- Browser type, operating system, and screen resolution
- Session duration, pages visited, and login time
- Information obtained from cookies and similar tracking technologies
- Gaming activity data: betting history, deposit and withdrawal records
2.3 Information Received from Third Parties
In some cases, information may be verified through trusted third parties for the purpose of identity verification or fraud prevention. This process is part of fulfilling relevant legal obligations.
Purpose of Using Your Information
betjili 99com uses your information for the specific and lawful purposes described below:
| Purpose | Description |
|---|---|
| Account Management | Verifying registration, securing logins, and managing account settings. |
| Identity Verification (KYC) | Verifying identity to ensure legal compliance and to prevent access by minors. |
| Payment Processing | Completing deposits and withdrawals securely and maintaining records of financial transactions. |
| Customer Support | Handling support requests submitted via live chat or email. |
| Fraud Prevention | Detecting and preventing suspicious activity and maintaining platform security. |
| Service Improvement | Analysing user experience to improve platform performance and features. |
| Responsible Gaming | Monitoring usage patterns and providing necessary support where there is a risk of problem gambling. |
betjili 99com does not sell your information to third parties for any commercial purpose.
Information Disclosure and Third Parties
betjili 99com may share your information with third parties in limited and specific circumstances. Such disclosure is always carried out in accordance with applicable law and on the basis of data protection principles:
4.1 Service Provider Partners
We work with trusted service providers for payment processing, identity verification, and management of technical infrastructure. These partners are given access only to the information necessary to carry out their specific tasks.
4.2 Legal Obligations
betjili 99com may be required to disclose relevant information if required by a valid court order, a request from an investigative authority, or applicable law.
4.3 Corporate Changes
If any part of betjili 99com is merged, acquired, or transferred, user information may form part of that process. Users will be notified as far as possible before such a change takes place.
4.4 Advertisers
betjili 99com does not share your personally identifiable information with any advertiser. Aggregated statistical data (such as total number of users) may be used for analytical purposes without disclosing individual-level information.
Data Protection and Security
To ensure the security of your information, betjili 99com maintains both technical and procedural safeguards:
- SSL Encryption: All information transmitted through the website and app is encrypted using SSL (Secure Socket Layer) technology, protecting it from interception by third parties.
- Access Control: Your information can only be accessed by authorised staff who need it to carry out their duties.
- Data Storage: Information is stored on secure servers and monitored through regular security audits.
- Two-Step Verification: Additional verification steps are activated when a suspicious login attempt is detected.
- Fraud Monitoring: Unusual activity is detected automatically and prompt action is taken.
However, no one can guarantee complete security on the internet. It is also your responsibility to keep your account password confidential and to notify our support team immediately if you notice any suspicious activity.
Cookies and Tracking Technologies
Cookies are used on the betjili 99com website. Cookies are small text files stored in your browser that help the platform function correctly.
6.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences (such as language).
- Analytical Cookies: Collect statistical data to understand user behaviour, which is used to improve the platform.
6.2 Cookie Control
You can disable non-essential cookies by changing your browser settings. However, disabling essential cookies may affect some key functions of the platform.
Data Retention Period
betjili 99com retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations:
- Active Account Data: Retained for as long as the account remains active.
- Financial Transaction Records: Retained for the period required by law.
- Post-Account Closure Data: Kept until applicable legal and fraud prevention requirements are met, then securely deleted.
Your Rights
As a user of betjili 99com, you have the following rights over your own information:
8.1 Right to Access
You may request to know what information betjili 99com holds about you at any time. Contact our support team and this information will be provided within a set timeframe.
8.2 Right to Correction
If your account contains incorrect or incomplete information, you may request that it be corrected. Corrections will be completed after verification.
8.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may not be deletable where legal obligations apply.
8.4 Right to Restrict Processing
In some cases you may request that the processing of your information be restricted, particularly if there is a dispute about the accuracy of the information.
8.5 Right to Opt Out of Marketing
If you do not want to receive promotional communications, you may opt out of marketing messages at any time by informing our support team.
To exercise these rights, contact us using the method described in the contact section below. We also provide information on responsible gaming — visit the Responsible Gaming page for tools and guidance on managing your gaming habits.
International Data Transfers
Some of betjili 99com's service providers may be located in different countries. Your information may, where necessary, be transferred to and processed outside Bangladesh. For any such transfer, it is ensured that the receiving party maintains appropriate security standards and that the information is handled in a manner consistent with this policy.
Children's Privacy
betjili 99com does not offer membership to anyone under the age of 21 and does not knowingly collect any information from minors. If we become aware that we hold information about a minor, steps will be taken to delete it immediately and the relevant account will be closed.
Policy Changes and Updates
betjili 99com reserves the right to amend this privacy policy as needed. Users will be notified of significant changes by email or through a notification on the platform. Continued use of the platform after a change is made will be considered acceptance of the revised policy.
To learn about other aspects of our services, such as account usage rules, bonus terms, and membership regulations, visit the About Us page, which provides a detailed overview of betjili 99com's services and objectives.
Contact Us
For any questions, requests, or concerns regarding the privacy policy or your information, you can contact the betjili 99com support team through any of the following channels:
When sending a privacy-related request, use your registered email address — this helps verify your identity quickly.