Our Commitment to
Responsible Gambling
betjili 99com believes that betting is entertainment — enjoyable when played responsibly. Your safety and wellbeing are our highest priority.
Why Responsible Gambling Matters
At betjili 99com, we believe casino and sports betting is a form of entertainment — but it is only healthy when it stays within what you and your family can afford. We give every player the opportunity to set their own limits and make it easy to seek support when needed.
As per our Terms and Conditions, the minimum age to open an account and place bets at betjili 99com is 21. Minors are strictly prohibited from accessing this platform. If a minor in your household attempts to access this site, please contact us.
Gambling addiction is a serious matter. Most people play for entertainment and treat any losses as the cost of that entertainment. But for some people, betting can become a problem — and in that case, seeking help is not a sign of weakness, but of courage.
Our About Us section covers betjili 99com's values and team in detail. We always put transparency and player welfare first.
Tools to Stay in Control
betjili 99com lets you set your own playing limits. Contact our 24/7 live chat to activate any of the options below.
Deposit Limit
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately. Increasing the limit requires a 7-day waiting period, but reducing it is instant.
Session Time Limit
Decide in advance how long you will play in one session. When the time is up, the platform will automatically log you out and suggest taking a break.
Cooling-Off Break
Temporarily close your account for any period from 1 day to 6 weeks. During this time you will not be able to log in or place bets. Your account will reopen once the break period ends.
Self-Exclusion
If you want to keep your account closed for a longer period, choose self-exclusion. To reopen the account, you must complete a mandatory break of at least 6 months.
Loss Limit
Set a cap on how much you can lose within a given period. Once the limit is reached, no further bets can be placed and you will receive a warning message.
Reality Check
While playing continuously, a summary of your total time spent and transactions will appear on screen at set intervals — this helps you stay aware of your situation.
Request a Limit
Fill in the form below or let us know directly via live chat — we will activate your limit within 24 hours.
This request will go directly to our support team. For urgent matters, please use live chat.
Warning Signs of a Problem
If any of the signs below appear in yourself or someone close to you, it is time to seek help.
- Repeatedly betting to recover lost money and developing a habit of playing "just a little more".
- Hiding betting activity from family or friends and lying about it.
- Spending money on betting instead of paying bills, food, or other essential costs.
- Trying to stop betting but repeatedly returning and being unable to control yourself.
- Betting with borrowed money or planning to bet more in order to pay off debt.
- Cutting back on work, studies, or family time to make betting the top priority.
- Feeling anxious, restless, or irritable when not betting.
Principles of Healthy Betting
Treat It as Entertainment
Think of betting as an entertainment expense, not a source of income. Only play with an amount you can afford to lose without causing financial difficulty.
Set a Budget Beforehand
Set a fixed budget for yourself before each session. Stop when the budget is gone — do not place more bets to try to recover losses.
Keep Track of Time
Pay attention to how long you have been playing. Losing track of time is an early sign of problematic betting.
Never Play with Borrowed Money
Never bet with borrowed funds or someone else's money. This is one of the biggest causes of financial and social harm.
Take Regular Breaks
Take frequent breaks throughout the day and, when needed, take a complete break for several days. This keeps the experience fresh and enjoyable.
Where to Get Help
Asking for help takes courage. The betjili 99com support team and the people close to you are all here for you.
betjili 99com Live Chat
Chat in Bengali or English via our 24/7 live chat. You can immediately request a deposit limit, cooling-off period, or self-exclusion.
Email Support
For more detailed requests or sensitive matters, write to our support email. You will receive a proper response even if you write in Bengali.
Family and Friends
Talk openly with the people close to you. Support from family is one of the most effective ways to overcome problematic behaviour.
Professional Advice
Consulting a mental health professional or counsellor often provides the most effective solution. Many government and private mental health services are available in Bangladesh — speak to a doctor or healthcare worker you already know.
Support Groups
Talking with others who have gone through the same experience can help you feel less alone. Various support groups are active in your area and online.
Protecting Minors
The minimum age to bet or play casino games at betjili 99com is 21 years. We verify the age of every new account and may request identity documents in suspicious cases.
If there are children or teenagers in your home, please take the following steps:
- Use a PIN or password on your devices and keep your login details secure.
- Log out of betjili 99com after every session.
- Do not save passwords in your browser so that others cannot easily gain access.
- Enable parental controls on computers or tablets.
- Explain to children that gambling is an adult activity and is prohibited for those under 21.
If you believe a minor has used your account, notify us immediately via live chat. We will review the activity on that account.
As per our Privacy Policy, we never collect or store personal information belonging to minors.
Common Questions About Responsible Gambling
For answers to more common questions, see our FAQ page.